Your Shopping Cart is empty.
{{ (item.variation.media ? item.variation.media.alt_translations : item.product.cover_media.alt_translations) | translateModel }} {{ (item.variation.media ? item.variation.media.alt_translations : item.product.cover_media.alt_translations) | translateModel }}
{{ 'product.bundled_products.label' | translate }}
{{ 'product.bundle_group_products.label' | translate }}
{{ 'product.gift.label' | translate }}
{{ 'product.addon_products.label' | translate }}
{{item.product.title_translations|translateModel}}
{{ field.name_translations | translateModel }}

  • {{ childProduct.title_translations | translateModel }}

    {{ getChildVariationShorthand(childProduct.child_variation) }}

{{item.variation.name}}
{{item.quantity}}x NT$0 {{ item.unit_point }} Point
Remove
{{addonItem.product.cover_media.alt_translations | translateModel}}
{{ 'product.addon_products.label' | translate }}
{{addonItem.product.title_translations|translateModel}}
{{addonItem.quantity}}x {{ mainConfig.merchantData.base_currency.alternate_symbol + "0" }}
Remove

Shopping Problem

Q1. Shopping process





Q2. How long will it be delivered ?

Shipment within three days after placing the order (excluding holidays), and the arrival time of the goods may be different according to the delivery method you choose.

Home delivery takes 2-3 days, convenience store pick-up takes 3-5 days, and outlying islands 5-7 days.



Q3. What payment methods are available ?

  1. Online credit card (VISA, MASTER, JCB credit cards can be used)
  2. ATM transfer (please pay within 3 days)
  3. Convenience store code payment (please pay within 7 days)
  4. Cash on delivery



Q4. What delivery methods are available ?

  1. Home delivery (limited to the main islandof Taiwan)
  2. Convenience store pick-up
  3. Mail (outlying islands)



Q5. How to check the details of my order ?


After logging in to the member, click "My Account" > "Order" to check the order details.



Q6. Will the shipment notify me ?


Both "Home delivery" and "Convenience store pick-up" will send delivery emails and text messages to notify you.



Q7. How long do I have to wait for pre-orders ?


The shipping time for pre-ordered products is usually 10-30 days.



Q8. Do you have physical stores?


Currently, sales are mainly on the official website.

Physical stores : some stores of Eslite Bookstore, some stores of Shin Kong Mitsukoshi Department Store, Tainan Hayashi Department Store. Please call each to inquire first.